FAQs
Answers to common questions about agentic AI, Kay’s services, privacy, provider linking, billing, and integrations. Contact us for more details.
What is agentic AI and how does Kay use it?
Agentic AI takes safe, bounded actions on your behalf. Kay observes patterns from your check-ins, reasons about potential risk, and suggests one next step—like a 2-minute grounding exercise or texting a friend—then learns from your feedback.
Is Kay a therapist or a telehealth service?
No. Kay is a prevention-first support tool and does not replace clinical care.
Can my provider see my data?
Only if you link them with a code. You can revoke access anytime.
How does Kay decide when to escalate risk?
Kay uses a signal ladder (Drift, Elevated, Moderate, High) based on recent patterns in your check-ins and optional notes. If thresholds are met and you’ve linked a provider, Kay prepares a concise snapshot.
Does Kay sell my data or use it for ads?
No.
Can Kay integrate Apple Health?
Yes—optional, user-enabled data such as sleep duration can add context to trends.
